Contact us

Got a question? Here’s how you can get it answered.

Have you checked our frequently asked questions pages? If your question is about Fairtrade in general or Fairtrade certification you may find the answer you're looking for there.

You can find directions to our offices here.

For enquiries about:



Fairtrade products, Fairtrade producers, how to certify Fairtrade products or any other enquiry related to Fairtrade products or ingredients


Licensing & Customer Services,


+44(0)203 301 5001

Becoming a Fairtrade Town



Or phone +44 (0)20 7405 5942

Becoming a Fairtrade School

Becoming a Fairtrade University or College

Becoming a Fairtrade Place of Worship

General resources for events and fundraising activities

Supporter Services,


+44(0)207 440 7676

Fundraising or to make a donation

+44(0)203 301 5041

For media enquiries or interviews

+44(0)207 440 7692 or +44(0)207 440 7695


If you are a journalist and need to contact an individual in our press office go to our Media contacts page.

Otherwise, please submit your query via the form below, or call us on +44 (0)20 7405 5942.