If you have a question or need to find us, you're in the right place.
The Fairtrade Foundation office address is:
5.7 The Loom, 14 Gower's Walk, London, E1 8PY (view map)
For details of how to find us, visit our Directions to the office page.
Check out frequently asked questions pages, if your question is about Fairtrade in general or how to work with Fairtrade you may find the answer you're looking for on those pages.
To order general resources for events promoting Fairtrade, including Fairtrade Fortnight
Supporter Services, firstname.lastname@example.org
+44 (0)20 7440 7676
Fairtrade University or College
Fairtrade Place of Worship
To work with Fairtrade, including becoming a Fairtrade licensee and using Fairtrade ingredients
Business Engagement, email@example.com
+44 (0)203 301 5001
To enquire about public fundraising or to make a donation
+44 (0)203 301 5041
For media enquiries or interviews
Visit our Media Office
For questions about our Privacy Notice, data protection and GDPR, complaints or any other policies
If you are a journalist and need to contact an individual in our press office go to our Media contacts page.
Otherwise, please call us on +44 (0)20 7405 5942.
At the Fairtrade Foundation, we strive to give our supporters the best service we can provide. The dedication and commitment from our supporters is paramount to creating a world where farmers, producers and workers are not exploited for their hard work. This is why we welcome feedback, whether complaint or compliment, so we can improve our service and avoid any issues going forward.
Find answers to some of the questions that are frequently asked about Fairtrade.